Legal

Privacy Policy — Realygn

Last updated: [DATE] · Version: 1.0

In short (non-binding summary). To build your energetic profile, Realygn needs precise personal data: your birth name, date, time, and place of birth. What you write in the Chat and your Alignment Plans stays private. We never sell your data, we show no ads, and we do not use your conversations to train AI models. You can delete your account and all your data at any time, directly from the app.

1. Who we are

Realygn is operated by:

Realygn Inc. 311 Baltic Street, Brooklyn, NY 11201, USA — Email: support@realygn.app

Realygn Inc. is the "data controller" (or "business" under U.S. state privacy laws) responsible for your personal data.

For users located in the European Economic Area (EEA), the United Kingdom, or Switzerland: [EU/UK REPRESENTATIVE UNDER GDPR ART. 27 — TO BE APPOINTED AND COMPLETED].

This policy applies to the Realygn mobile application (iOS and Android), its related services, and the website realygn.app.

2. What data we collect, and why

2.1 Account data

2.2 Data required to build your energetic profile

This is the core of the service. To generate your profile, we collect:

Our servers use this data to compute your profile (astrology, numerology, Human Design) and all the personalized content built on it. Without it, the service cannot work.

2.3 Content you create in the app

⚠️ Important — free-form content. The Chat and the Plans let you express yourself freely. You may, if you choose, mention topics touching on your emotional well-being, relationships, or mental health. We never ask for this information; if you choose to share it, it is handled with the protections described in Section 4.

2.4 Data about other people (the "Energy Match" feature)

The Energy Match lets you cross your profile with another person's (a friend, partner, or colleague). To do so, you may enter that person's birth data: first/last name, date, time, and place of birth.

Your commitments when using the Match:

Our commitments:

2.5 Subscription and purchase data

Subscriptions and the 7-day free trial are handled by Apple (App Store) or Google (Google Play). We never collect or store your payment card details. We only receive technical transaction information (subscription status, anonymized transaction identifier, renewal date) needed to unlock paid features for you. [IF A SUBSCRIPTION MANAGEMENT TOOL IS USED (e.g., RevenueCat): the provider [NAME] processes this transaction information on our behalf.]

2.6 Technical and usage data

2.7 Support and communications

When you contact us (email, form), we keep your message and our exchanges to handle your request.

We do not collect: your real-time location, your phone contacts, your photos, or any device data unrelated to the service.

3. How we use your data (purposes and legal grounds)

ProcessingPurpose / legal ground
Account creation and management, energetic profile generation, AI Chat, Plans, Match, subscription managementPerformance of our contract with you — these are the services you request (GDPR Art. 6.1.b for EEA/UK users)
Processing free-form content that may reveal information about your health or intimate life (Chat, Plans)Your explicit consent — collected before your first use of the Chat and Plans, withdrawable at any time (GDPR Art. 9.2.a)
Safety gate at the entrance of the Alignment Plan (detecting signals of significant distress in order to point you toward human help instead of generating a plan)Your explicit consent, and protection of vital interests in serious situations
Product improvement, usage statistics, security, and fraud preventionOur legitimate interest in providing a reliable service and improving it, using minimized or aggregated data whenever possible
Marketing communications (only if you opt in)Your consent — withdrawable at any time, with an unsubscribe link in every email
Retention of certain billing records and logsCompliance with legal obligations

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

4. Sensitive data and well-being: our specific commitments

Realygn is a self-knowledge and well-being tool. It is not a medical device, a healthcare service, or therapy.

5. Artificial intelligence: how your data is used

Realygn uses artificial intelligence models to generate your profile, your analyses, the mirror Chat, Matches, and Plans.

6. Who we share your data with

We never sell your data. We show no ads. No third party buys access to your information. We do not "sell" or "share" personal information as those terms are defined under the California Consumer Privacy Act (CCPA/CPRA).

Your data is accessible only to:

Profiles shared via the sharing feature ("to share," story) contain only the excerpts you explicitly choose to share.

7. Where your data is stored; international transfers

Realygn Inc. is based in the United States, and your data is processed there and stored on servers located in [SERVER LOCATION — TO BE COMPLETED].

For users in the EEA, UK, or Switzerland: where personal data is transferred outside your region, we rely on:

You may obtain a copy of the applicable safeguards by writing to support@realygn.app.

8. How long we keep your data

DataRetention period
Account, energetic profile, content (chats, plans)For the life of your account
After you delete your accountErased or anonymized within 30 days (technical backups purged within [90 days max — TO BE CONFIRMED])
A third party's birth data entered for a MatchLife of your account, or upon the third party's deletion request; deleted along with your account
Inactive accountsDeleted after [24/36 months — TO BE DEFINED] of inactivity, preceded by a warning email
Technical and connection logs12 months maximum
Transaction records (accounting and tax obligations)Applicable statutory periods
Support exchanges3 years after last contact
Consent recordsDuration of the processing + 3 years

9. Your rights

9.1 All users

Regardless of where you live, you can:

How to exercise your rights:

If you are not the account holder but your birth data was entered by a user (Energy Match), you may request its deletion at the same address.

9.2 U.S. state privacy rights (California and other states)

If you reside in California or another U.S. state with a comprehensive privacy law (Virginia, Colorado, Connecticut, Utah, Texas, etc.), you have the rights to know, access, correct, delete, and obtain a portable copy of your personal information, and to opt out of "sales," "sharing," and targeted advertising. Realygn does not sell or share personal information and does not engage in targeted advertising, so there is nothing to opt out of. We do not use or disclose sensitive personal information for purposes other than providing the services you request. You may designate an authorized agent to submit requests on your behalf. California residents: we do not respond differently to "Do Not Track" signals because we do not track users across third-party sites; we honor opt-out preference signals where legally required.

9.3 EEA, UK, and Swiss users (GDPR)

You additionally have the rights to restrict processing, to object to processing based on our legitimate interests, to withdraw consent at any time, and to lodge a complaint with your local supervisory authority (for France: the CNIL, www.cnil.fr).

10. Children

Realygn is intended for adults. The app is not directed to children under 13, and we do not knowingly collect personal information from children under 13 (COPPA). Moreover, you must be at least [16] years old to create an account [THRESHOLD TO BE VALIDATED — recommendation: 16 or 18 given the introspective content; note that EU users under 15/16 require parental consent depending on the country]. If you believe a child has created an account, write to support@realygn.app and the account and data will be deleted.

11. Security

We implement technical and organizational measures appropriate to the sensitivity of the data we process, including:

12. Cookies and trackers

In the app, we use only technical identifiers necessary for operation (session, authentication) and usage measurement tools [SUBJECT TO CONSENT WHERE REQUIRED — depends on the tools chosen, TO BE COMPLETED]. No advertising trackers.

On realygn.app, a consent banner lets you accept or refuse non-essential trackers, with equally simple choices either way. [WEBSITE COOKIE DETAILS — TO BE COMPLETED.]

13. Changes to this policy

We may update this policy to reflect changes in the service or in the law. In the event of a material change (new purposes, new recipients), you will be informed in the app or by email before it takes effect, and your consent will be collected again where the law requires it. The "last updated" date appears at the top of this document, and previous versions are available on request.

14. Contact us

For any question about your personal data:

Realygn Inc. 311 Baltic Street, Brooklyn, NY 11201, USA — Email: support@realygn.app

Realygn is a self-knowledge and well-being tool. It is not a substitute for medical, psychological, or therapeutic advice. If you are going through a difficult time, please reach out to a healthcare professional or a support service.